Negative post about your brand went Viral

🙋‍♂️What would you do?

💸 IF, "You are watching a negative viral post about your brand and Your brand just went viral for the wrong reasons!"

🧠 You have 3 options - 

1. Apologize publicly, 
2. Issue a refund, or
3. ignore it

"PR crisis can break a brand—how do you handle it?"

👇 “What’s your move? Comment below!” !!!